Windows 10 Refresh Tech in Stratford, CT at Volt

Date Posted: 7/26/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Stratford, CT
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    7/26/2018
  • Job ID:
    128629
  • Pay Rate
    $18.0 - $19.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    973/404-9187

Job Description

Volt has partnered with a large organization in Stratford, CT to identify a Windows 10 Refresh professional who has experience with Windows 10 upgrades from Windows 7.  This is a long term opportunity, potentially contract to hire.  The ideal candidate will have experience doing upgrades to Windows 10 and will have basic hardware, software, and network support experience relative to customer IT environment.

Primary Responsibilities:*

  • Perform software upgrades from Windows 7 to Windows 10 on laptops and PC's.
  • Troubleshoot minor server-hardware issues.
  • Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status.
  • Provide OS and database maintenance.
  • Set up and maintain user desktop environments; relocate and set up peripherals as may be required.
  • Order, inventory, and return IT parts and equipment as needed.
  • Maintain printers; troubleshoot issues.

Qualifications:*

  • H. S. diploma or GED
  • A+, or other industry standard certification.
  • 2+ years support experience performing Software upgrades in a professional environment
  • Be familiar with desktops and laptops and Windows 10

Related Skills and Competencies:*

  • Strong verbal and written communication skills for customer interface and documentation.
  • Organizational and time-management skills with ability to multitask effectively.
  • Ability to learn new technologies.
  • Candidates must meet certain eligibility requirements for this client

Volt is an equal opportunity employer